Privacy Policy
1. Introduction
Welcome to Ramada Hotels India. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, payment details, and government ID when you make a reservation or contact us.
- Usage Data: IP address, browser type, pages visited, time spent on pages, and referral source.
- Cookies & Tracking: We use cookies to enhance user experience and analyze site performance.
3. How We Use Your Information
Your information is used to:
- Process and confirm hotel bookings
- Send promotional offers and newsletters (with consent)
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and enhance security
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Trusted service providers (payment gateways, email services)
- Legal authorities when required by law
- Wyndham Hotels & Resorts affiliates for operational purposes
5. Data Security
We implement industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Request data portability
- Withdraw consent where applicable
7. Cookies
We use cookies to improve your experience. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age.
10. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
For any privacy concerns:
Email: privacy@ramadaindia.com
Phone: +91 91265 32004
Address: Ramada Hotels India, Corporate Office, Mumbai, Maharashtra, India